We are in-network with many commercial insurance plans (Aetna, BlueCross/BlueShield, Compsych, Highmark, Lyra, Meritan, Quest, Trustmark). Additionally, if your insurance plan isn’t listed on our website, we may still be in-network, as many companies carve out their mental health benefits to plans we do accept. If you are uncertain, feel free to email us with pictures of your insurance card and we will double check for you.

Before starting therapy at High Point, we verify your benefits to give you an estimate of your in-network copay/deductible costs per session. If you are not using insurance, you would be informed of our out of pocket costs before scheduling.

Some of our clients decide to not use insurance for sessions to eliminate some of the headaches that can come with insurances’ involvement. Session frequency/duration limitations, billing inconsistency/unexpected issues, and a required diagnosis are a few reasons why clients may opt out of using in-network insurance.

We currently accept session payments through Venmo, Credit/Debit/HSA, or Cash/Check (for in-person sessions only). Payment is required at the time of service.

Absolutely! We are happy to provide a receipt of session payment that you can submit directly to your insurance company for potential out of network reimbursement.

After you reach out to us, we will assist you in getting matched with the best fit therapist.  This may include reviewing each therapist's bios for specialties, age range, and therapeutic techniques used.  We also consider scheduling options like availability that matches and if there is a preference for in-person or virtual sessions.

Yes! We are able to offer a 10 minute free phone consultation with your potential therapist.  This can allow you to ask questions about the therapist’s experience and style to help determine if they are a good fit. If you are hoping to gain insight on your specific therapeutic needs or goals right away, we recommend that you start with a regular intake session.

High Point works with clients as young as 5 years old. Each therapist specializes in certain age groups that are listed in their bios.

The frequency of sessions is determined by the therapist and client together. In the beginning of the therapeutic relationship, weekly sessions are typically recommended. Once momentum is built, a client and therapist may decide to lessen frequency to biweekly or monthly. Additionally, if you are experiencing a particularly difficult period of time, you may increase your sessions to 2x/week for a short time.

Sometimes a child or partner is unwilling or resistant to participating in therapy. In our therapeutic setting, we have found that therapy is typically ineffective if the individual is being “forced” to attend. In these cases, we encourage the parent or participating partner to pursue therapy for themselves. This can allow for support and creative collaboration in the unique situation.

Especially with our younger clients, they may feel more comfortable at first to have a caregiver present in session. Once the client is more comfortable with the therapist and the session structure, the goal would be for the client to be in the sessions by themselves for the majority of the time. This allows for the client to be the one engaging in the session instead of referring to the caregiver for feedback or answers. In many instances, the child therapist will invite the caregiver to join a portion of the session on a monthly basis to provide feedback and updates on goals.

Yes! Our in-person sessions take place in our office suite at our Blue Bell location. Virtual sessions can take place in any space that provides privacy for sessions.

Your therapist will provide a link to log on to your virtual session before you’re scheduled to meet. The therapist will inform you of which HIPAA compliant platform will be used (Google Meet, Zoom, EMDR).

When applicable, a therapist is able to provide a letter of treatment summary that can be used for various circumstances (school/living accommodations, medical procedures, disability, emotional support animal).

Medication is not required to participate in sessions but if this is an option you are interested in, please discuss it with your therapist. We have a handful of community referrals that we can provide based on your individual needs.

No, but we are happy to direct you to providers in the community that can provide these services.

Yes! We have therapists that specialize in these areas. 

Most sessions run 45-55 minutes long. There are certain instances where a longer session would be beneficial (EMDR, couples/family sessions) and this can be discussed with your therapist.

Check out our group session tab for what is currently offered. Contact us if you have any questions or if you are interested in signing up. If you don’t see a group that you are interested in, we are always open to suggestions for future groups.

If you are experiencing a mental health emergency or crisis, please call 911 or 988, call Montco Mobile Crisis at (855) 634-4673, or go directly to your nearest emergency room.

One of our goals as a practice is to be able to help as many clients in our community as possible. In order to do that, we require all clients to provide at least 24 hours notice if they need to cancel their scheduled session.  This advance notice allows the therapist to offer that session to someone else who may be waiting. A full explanation of our cancellation policy is highlighted in our informed consent agreement that’s signed before sessions begin.  Our therapists also review the policy during the initial intake session.  Our policy is not there as a punishment, as we understand that sometimes unavoidable things come up, but it is in place to protect our therapists’ time and to give other clients who are waiting, the opportunity to be seen.

Absolutely! We understand that “off hour” sessions are highest in demand. We are able to offer sessions in the early mornings, evenings, and throughout Saturdays and Sundays.

Our address is 1717 Swede Road, Suite 212 in Blue Bell. There is an off-street parking lot adjacent to the office building. Our suite is located on the second floor and there is an elevator in the building.

We love receiving internal referrals from clients who have had exceptional experiences at High Point.  Please direct your friends/family members to reach out by filling out the online “Contact us” form. Thank you for suggesting our therapists!!

Email is the best way to reach us and the quickest way to get a response. Please use the contact us form on our website or email us directly at highpointwc@gmail.com